International Patients Services

Salient features contributing towards a pleasant stay

A Warm Welcome

• The moment you land at Chennai airport, you and your family are personally received by our hospital team and escorted to Frontier Lifeline comfortably in an air-conditioned vehicle. Our International Patient Coordinators dedicate themselves to ensure that our patients from overseas experience world-class treatment and a comfortable stay. They put at ease your anxiety relating to your travel and stay.

Translation Services

• Our multilingual coordinators immediately break down all linguistic barriers by conversing with you in your own language. These coordinators continue to render translation assistance making things smoother for you as well as your doctor during the length of your hospital stay.

Accommodation

• Frontier Lifeline helps you and your family to find long or short-term accommodations that best suit your individual preferences and budget. We can arrange accommodation at our conveniently located guesthouses or hotels in the vicinity, when requests are made through our office. Our capable coordinators will guide you in finding suitable and comfortable accommodation.

International Patients' Enclave

• Our international patients enjoy the comfort of having their own enclave. The warmth of a thoughtfully designed décor in a cosy atmosphere, with an impeccable attention to detail provides a homely environment for a calm healing experience.
  
  These rooms offer utmost privacy, and are equipped with controllable air conditioning, STD & ISD facility and color television offering multi-lingual international channels.

International Cuisine

• Personalized attention is given to ensure that your diet is prepared hygienically as per your taste, as it forms an integral part of your treatment. Our experienced and capable dieticians will prescribe your diet to suit your daily nutritional requirements. Your family who accompany you can avail of the following facilities:
  

  • Multi-cuisine cafeteria
  • Region-specific customized menu
  • In-house pantry
  • 24-hour room service

Medical Tourism Services

• Our services extend beyond offering cardiac care as we undertake to refer you to other specialties according to your medical needs and also arrange for visiting specialists to offer consultation and treatment specific to your health requirements.

Local Tour Services

• On request, our friendly coordinators will be happy to make arrangements for your sightseeing, shopping etc. In order to extend a more personalized service, they would be delighted to accompany you on your exploration of Chennai, the capital of TamilNadu. Guided tours in and around the city are arranged for you as well as those accompanying you, once the treatment phase gets completed and your condition stabilizes.
  
  Our primary focus is your health and well-being; hence assistance in organizing such services will be subject to your treatment and recovery.

Other Facilities

• Latest communication gadgets like E-mail, Fax and 24-hours help line.
• Visa formalities, ticket booking and reconfirmation (http://www.indianembassy.org/consular/visa_guide.htm)
• India Tourism Website (http://www.incredibleindia.org/)
• Foreign Exchange Services (http://www.exchangerate.com/200plus_calculator.html)
  

Multilingual Coordinators

Mr. Sameer is an Arabic interpreter who takes care of the patients not by the clock but with a sense of commitment. He is from Sudan and educated in Chennai .He is well versed in Arabic and English. He has been associated with us for the past two years. He communicates with the patients and takes care of their needs.

Mr. Jean Mutuku from Kenya is educated in Chennai, and has been associated with us for the past two years. He is well versed in African languages and English and takes care of medical tourism and patients from South Africa, Guyana.